Intergrating Customer Focus Across the Firm
Valerie A. Zeithaml Mary Jo. Bitner, Dwayne D. Gremler, Ajay Pandit
Includes Credits and Index
| Barcode | Campus | Location | Condition | Status |
|---|---|---|---|---|
| UOE1000007249 | ariyappatta | General | excellent | Available |
| UOE1000007250 | ariyappatta | General | excellent | Available |
