Global Call Centers

Achieving Outstanding Customer Service Across Cultures & Time Zones

Erik Granered

general

Publisher

Nicholas Brealey International

Place of publication

Boston

Year

2005

ISBN-13

9781904838036

ISBN-10

1904838030

DDC

658.812

Notes

Includes References and Index

Copies (1)

Barcode	Campus	Location	Condition	Status
UOE1000002828	ariyappatta	General	good	Available